At Mone-Care, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you interact with our website and services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
A. Information you provide directly
Name
Email address
Phone number
Billing and shipping address
Order details and payment information
Messages sent through our contact form
B. Automatically collected information
IP address
Device and browser type
Pages viewed and time spent on the site
Cookies and similar tracking technologies
We only collect what is necessary to operate our business and improve your shopping experience.
How We Use Your Information
We may use your information to:
Process and deliver orders
Communicate with you about your purchases
Provide customer support
Improve website functionality and services
Send marketing emails only with your consent
Prevent fraud and ensure secure transactions
Comply with legal obligations
Sharing of Information
We do not sell your personal information.
We may share your data with trusted third parties who help us provide our services, such as:
Payment processors
Delivery and logistics companies
IT and website hosting providers
These partners are required to keep your data protected and use it only for the services they provide.
Cookies and Tracking Technologies
We use cookies to enable website features, remember preferences, analyze site usage, and improve performance. You may disable cookies in your browser settings.
Data Protection and Security
We use industry standard security measures to protect your personal data from unauthorized access, loss, alteration, or misuse. Payment details are encrypted and processed securely.
Your Rights (GDPR)
As a resident of the EU or EEA, you have the right to:
Access and receive a copy of your data
Request correction or deletion
Object to or restrict processing
Withdraw consent for marketing communications
Request data portability
To exercise these rights, please contact us.
Data Retention
We retain personal data only as long as necessary to provide services and comply with legal obligations.
Third Party Links
Our website may include links to other websites. We are not responsible for their privacy policies or content.
Children’s Privacy
We do not knowingly collect personal data from individuals under the age of 16.
Contact Us
If you have questions or requests regarding your personal data or how we process it, please contact us using the contact details provided on our website.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page.
Thank you for choosing Mone-Care. Your privacy matters to us.